B2B order fulfillment is when one business sells products to another business. Usually with any B2B order the retailer supplies routing guides. Retail routing guides are the instructions that the seller has to follow to deliver the goods to the buyer. Think of it like a treasure map that shows the seller how to get their products to the right place, on time and in good condition. These guides can include things like packaging requirements, shipping methods, and delivery schedules. They help to make sure that the buyer gets what they ordered, exactly when they need it. For example, if a clothing manufacturer wants to sell a bunch of shirts to a department store, they might have to follow a routing guide that says the shirts need to be packaged a certain way, shipped using a particular carrier, and delivered by a specific date. Following these instructions helps to keep everyone happy and make sure that the order goes smoothly.
CCLS specializes in B2B fulfillment. Clients can leverage our expertise, infrastructure, and resources to optimize the fulfillment process, reduce costs, and enhance customer satisfaction.
Full visibility to stocking levels, lots and serial numbers, receipt inspections, quarantine services and recall management.
Proactive account meetings to review historical data and ensure continuous improvement.
Single-source national capabilities for your distribution and delivery.
Special Handling & Deliveries
Specializing in tailgate, hand-bomb, and hand cart deliveries into challenging retail and industrial environments.
Custom-built service delivery model to meet your weekly, monthly, or seasonal peak volumes.
Fleet Tracking & Optimization
Real-time fleet tracking delivers great service to your stores, at the lowest possible cost.
Find the right B2B Fulfillment Partner
CCLS offers a wide range of B2B Fulfillment logistics and transportation services to businesses across Canada. We can help with B2B fulfillment in several ways.
Inventory Management: Effective inventory management is crucial for B2B fulfillment. CCLS can assist by implementing inventory tracking systems, using barcode scanning technology, and establishing efficient processes for receiving, storing, and managing inventory levels. This helps ensure that products are readily available for order fulfillment.
Order Processing: Streamlining the order processing workflow is essential. CCLS can provide order management systems that automate order processing, reduce errors, and facilitate order tracking. This includes generating picking lists, packing slips, and invoices, as well as managing backorders and returns.
Warehousing and Storage: CCLS can offer warehousing and storage solutions tailored to B2B needs. They can provide secure, climate-controlled facilities to store products, optimize space utilization, and implement efficient picking and packing processes. This helps ensure quick and accurate order fulfillment.
Logistics and Shipping: Managing the logistics and shipping process is critical. CCLS can coordinate transportation, negotiate shipping rates, and provide shipping options that meet B2B requirements. They can also integrate with carriers' systems to generate shipping labels, track shipments, and provide real-time delivery updates.
Technology Integration: Seamless systems and technology integration are essential for efficient B2B fulfillment. CCLS can assist with integrating order management systems, inventory management systems, customer relationship management (CRM) platforms, and other relevant software to create a cohesive and streamlined fulfillment process.
Customer Support: Providing excellent customer support is vital for B2B fulfillment. CCLS can offer customer support services, including order status inquiries, product information, returns processing, and handling customer inquiries. In addition, timely and accurate communication helps build strong relationships with B2B customers.
Value-Added Services: CCLS can go beyond basic fulfillment by offering value-added services such as kitting, assembly, customization, or labeling. These services can help meet specific B2B requirements and provide added convenience to customers.
Analytics and Reporting: Data analysis plays a crucial role in optimizing B2B fulfillment operations. CCLS can provide analytics and reporting capabilities that help identify trends, measure key performance indicators (KPIs), and make data-driven decisions to improve efficiency and customer satisfaction.
BUILDING A SUPPLY CHAIN TO MEET CUSTOMER EXPECTATIONS
Canadian customers are sophisticated shoppers who have come to expect a certain standard when shopping online.
With customer expectations reaching an all-time high, you can expect the downstream effects to have a big impact on your entire supply chain.
Learn how CCLS can help you meet customer expectations and deliver an optimal experience.
Learn more about our Retail Store and e-Commerce Delivery Solutions.